What shipped, and what's coming
Every ServeRouter release, and what we're building next. Drag along the line, or zoom in on a day.
The roadmap as a list
Now Being built now
- Staying signed in. Remember me is on by default and works in the Field app too, and sign-ins no longer drop after a few minutes away.
- Switch plans between billing periods. Move up to Agency right away, or back to Solo when the time you've paid for runs out.
- Clear error codes. A short code and a reference number instead of technical errors, with a page that explains each one.
- Step-by-step guides. Setup and day-to-day instructions for every feature, from adding a job to getting paid.
Next Decided, not built yet
- ServeRouter Field on the App Store. The native iPhone app, alongside the Field app you install from the browser.
- Sign in with Google and Apple. One tap to sign in, next to email and password.
- Customer stories. Photos and short videos from process servers who run their day on ServeRouter.
Ideas Being weighed
- ServeRouter Field for Android. The native app on Android phones, not just the browser version.
Shipped
1 November 2026
- A new look, start to finish. A new homepage with a click-through tour of the real app, new sign-in and sign-up pages, and a light map in the route planner.
- Choose Solo or Agency when you sign up.
- Every dashboard screen has its own address, like /serve/jobs, so refreshing or going back keeps your place.
- Documentation with search at /serve/docs, including this roadmap, the Terms and the Privacy Policy.
- One clock for every time stamp, so jobs and attempts always land on the right day.
- Remember me is only issued after a full sign-in, including two-factor.
- The two-factor code box now works with screen readers.
18 July 2026
- Agency plan and PayPal checkout. Buy Solo or Agency time with PayPal and redeem the key in the app.
- Delete your account from My Account.
14 July 2026
- ServeRouter Field. An installable phone app for the field: work offline, sync when you're back online, and scan job QR codes.
- Documents carry a QR code that proves they're the original.
- Routes are ordered for the fastest drive on live traffic.
- A redesigned job view with the attempt history next to the job's details.
- New pages comparing ServeRouter with other process server software.
15 June 2026
- Client Portal. Share a no-login tracking link for any job: live status, the attempt timeline and the documents you choose to share.
- Attempts on the client portal show their GPS location, time stamp and photo.
- Automatic client emails when a job is served, attempted or marked non-served.
- Client rate cards, and one-click invoices for every completed, unbilled job.
- A public "Request a Serve" form that drops new jobs into your queue.
- A calendar of every job by due date.
- A "Due soon" badge for jobs due within three days.
14 June 2026
- Stripe payments. Card payment links on every invoice, in the PDF and the email.
- Notary blocks on affidavits, with the standard "Sworn to and subscribed before me" wording.
- A redesigned ServeRouter, with My Account grouped into clear sections.
- A forgot-password flow that works end to end.
19 October 2025
- Pause a route. Stop partway through and pick it up later, on any device.
- Routes are limited to 25 stops, with a reminder to split larger ones.
- Clearer messages when a route can't be created.
- Refreshing on the last stop no longer completes the route by mistake.
- Better routing for addresses a little off the main road.
17 October 2025
- Edit and delete notes. Fix any attempt or note on a job's timeline.
- Change a job's status while you log an attempt.
- New statuses: Pending, Skip and Non-Served.
- Upload attempt photos from your phone's gallery.
- "Serves" are now called "Jobs" everywhere.
- Logging out takes you back to the login page, and the Jobs filters work again.