What shipped, and what's coming

Every ServeRouter release, and what we're building next. Drag along the line, or zoom in on a day.

The roadmap as a list

Now Being built now

  • Staying signed in. Remember me is on by default and works in the Field app too, and sign-ins no longer drop after a few minutes away.
  • Switch plans between billing periods. Move up to Agency right away, or back to Solo when the time you've paid for runs out.
  • Clear error codes. A short code and a reference number instead of technical errors, with a page that explains each one.
  • Step-by-step guides. Setup and day-to-day instructions for every feature, from adding a job to getting paid.

Next Decided, not built yet

  • ServeRouter Field on the App Store. The native iPhone app, alongside the Field app you install from the browser.
  • Sign in with Google and Apple. One tap to sign in, next to email and password.
  • Customer stories. Photos and short videos from process servers who run their day on ServeRouter.

Ideas Being weighed

  • ServeRouter Field for Android. The native app on Android phones, not just the browser version.

Shipped

1 November 2026

  • A new look, start to finish. A new homepage with a click-through tour of the real app, new sign-in and sign-up pages, and a light map in the route planner.
  • Choose Solo or Agency when you sign up.
  • Every dashboard screen has its own address, like /serve/jobs, so refreshing or going back keeps your place.
  • Documentation with search at /serve/docs, including this roadmap, the Terms and the Privacy Policy.
  • One clock for every time stamp, so jobs and attempts always land on the right day.
  • Remember me is only issued after a full sign-in, including two-factor.
  • The two-factor code box now works with screen readers.

18 July 2026

  • Agency plan and PayPal checkout. Buy Solo or Agency time with PayPal and redeem the key in the app.
  • Delete your account from My Account.

14 July 2026

  • ServeRouter Field. An installable phone app for the field: work offline, sync when you're back online, and scan job QR codes.
  • Documents carry a QR code that proves they're the original.
  • Routes are ordered for the fastest drive on live traffic.
  • A redesigned job view with the attempt history next to the job's details.
  • New pages comparing ServeRouter with other process server software.

15 June 2026

  • Client Portal. Share a no-login tracking link for any job: live status, the attempt timeline and the documents you choose to share.
  • Attempts on the client portal show their GPS location, time stamp and photo.
  • Automatic client emails when a job is served, attempted or marked non-served.
  • Client rate cards, and one-click invoices for every completed, unbilled job.
  • A public "Request a Serve" form that drops new jobs into your queue.
  • A calendar of every job by due date.
  • A "Due soon" badge for jobs due within three days.

14 June 2026

  • Stripe payments. Card payment links on every invoice, in the PDF and the email.
  • Notary blocks on affidavits, with the standard "Sworn to and subscribed before me" wording.
  • A redesigned ServeRouter, with My Account grouped into clear sections.
  • A forgot-password flow that works end to end.

19 October 2025

  • Pause a route. Stop partway through and pick it up later, on any device.
  • Routes are limited to 25 stops, with a reminder to split larger ones.
  • Clearer messages when a route can't be created.
  • Refreshing on the last stop no longer completes the route by mistake.
  • Better routing for addresses a little off the main road.

17 October 2025

  • Edit and delete notes. Fix any attempt or note on a job's timeline.
  • Change a job's status while you log an attempt.
  • New statuses: Pending, Skip and Non-Served.
  • Upload attempt photos from your phone's gallery.
  • "Serves" are now called "Jobs" everywhere.
  • Logging out takes you back to the login page, and the Jobs filters work again.