Privacy Policy - Plain Jane's Italian Cuisine

Last updated: October 28, 2025

Welcome to the Plain Jane's Italian Cuisine mobile app (the "App"). We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect a few types of information to provide and improve our service to you.

A. Information You Provide to Us:

Account Information: When you register for an account, we collect your Name, Email Address, and Phone Number. We also require a Password to secure your account.
Order Information: When you place an order, we collect your Name and Phone Number to associate with the order.

B. Information Collected Automatically:

Device Information: We may collect a unique device token (FCM Token) to send you push notifications related to your order status.

2. How We Use Your Information

We use the information we collect for one primary reason: to make the app work for you.

Here are the specific functions:

To Provide and Manage Our Service: We use your account information to create and secure your account, log you in, and manage your loyalty points.
To Fulfill Your Orders: Your name and phone number are used to identify you when you pick up your order and to contact you if there are any issues with it.
To Communicate With You:
- We use your email to send you receipts and, if you opt-in, to send you marketing messages or promotions.
- We use push notifications to send you transactional alerts, such as "Your order is ready for pickup."
To Manage Your Loyalty Program: Your account is used to track the points you earn and the rewards you redeem.

3. How We Share Your Information

Your trust is important to us.

We do not sell, rent, or trade your personal information with any third parties for their marketing purposes.

We only share information in the following limited circumstances:

With Our Payment Processor (Stripe): To process your payments securely, your payment details are sent directly to our third-party payment processor, Stripe. We do not store your full credit card number on our servers.
For Internal Operations: Your name and order details are shared with our kitchen staff to prepare and identify your order.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable steps to protect your personal information. Your password is stored in a hashed format, and we use secure connections (HTTPS) for our payment gateway. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Choices and Rights

You have several choices regarding your data:

Marketing Communications: You can opt-out of receiving promotional emails from us by following the "unsubscribe" link in those emails.
Push Notifications: You can disable push notifications at any time through your phone's device settings.
Account Deletion: If you wish to delete your account and associated data, please contact us at the email address below.

6. Children's Privacy

Our App is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: inquire@serverouter.com