Privacy Policy
Last updated: September 27, 2025
ServeRouter ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application (the "Service").
Information We Collect
We collect information that you provide directly to us to ensure the functionality of the Service. This includes:
- Account Information: When you register, we collect your name, email address, and a hashed version of your password.
- Job & Route Data: We store the job details you enter, including names, addresses, and case numbers, as well as the routes you create. This information is essential for the core functionality of the application.
- Location Information: When using the mapping and routing features, the Service will request access to your device's location services. Your live GPS coordinates are processed entirely within your browser on your device to enable routing from your current position and to calculate mileage for a route. We do not receive, view, or store your specific GPS location data on our servers. We only store the final, calculated mileage total that you approve upon completing a route.
- Subscription Data: We track the status of your subscription via license keys to manage your access to the Service.
How We Use Your Information
The data we collect is used exclusively to:
- Provide, operate, and maintain the Service.
- Manage your account and subscription.
- Allow you to create, manage, and route your serves.
- Use your device's location to calculate route distances for mileage tracking.
- Communicate with you about your account or support needs.
We Do Not Sell Your Data
We do not sell, trade, rent, or otherwise share your personal or professional data with third parties for marketing or any other purpose. The information you entrust to ServeRouter is used only to provide the service you signed up for.
Data Security
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at admin@aerosoftworks.com.